Identify the scope, benefits, restrictions, and risks associated with RPA automation projects, as well as capture and document present manual operations.

Develop a detailed end-to-end understanding of processes targeted for automation and identify the impacted processes and business needs in collaboration with the Business Process Owner(s) and Project Team members.

Work with cross-functional teams to generate business requirements documentation for the process to be automated that is easily understood by business users and can be shared with RPA solution design and development teams.

Identify and document best practices for RPA adoption in the long run.

Facilitate requirements-gathering workshops with stakeholders.

Consider the consequences of change management when implementing new RPA processes.

Deliver critical business analysis artefacts for the design, solution, and execution of medium and large projects, using best practices and techniques.

Conduct process diagnostics and identify opportunities.

Assist with the design, documentation, and upkeep of system procedures.

Developing a business case and return on investment that may be submitted for assessment and approval.